PRIVACY AND SECURITY POLICY

• All services provided in our store and registered at www.temaizolasyon.com.tr  Tema Insulation belongs to and is operated by our company. 
• Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected, how and how this data is protected. 
• Membership or by filling in various forms and questionnaires on our Store, some personal information of the members (such as name-surname, company information, telephone, address or e-mail addresses) ) It is collected by our store due to the nature of the business. 
• Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members make every decision about whether or not to receive such information. You can make the selection while becoming a member, then after logging in, this selection can be changed from the account information section, or you can make a notification with the link in the information message you receive. 
• Personal information transmitted to our store electronically by our members during the approval process via our store or via e-mail, the purposes determined by the "User Agreement" we made with our members, and out of scope Third will not be disclosed to individuals.
• Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.
• Our company may use the requested information for the purpose of direct marketing by itself or the people it cooperates with, outside the scope and purposes determined by the Membership Agreement.  Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used in various statistical evaluations, database creation and market research, without disclosing the identity of our members, outside the scope and purpose determined by the "Membership Agreement" by our company and its collaborators.
• Our firm is committed to keeping confidential information strictly private and confidential, keeping it a secret; and ensuring and maintaining confidentiality, entering all or any part of confidential information into the public domain or unauthorized use, or third; undertakes to take all necessary precautions and show due diligence to prevent disclosure to a person.
   

CREDIT CARD SECURITY

• Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in our system in any way. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and Your information is encrypted and protected. This information is only used depending on the sales process and in the direction of the instructions you give. Information about the credit card used during shopping is independent of our shopping sites, using 128 bit SSL (Secure Sockets Layer) protocol. It is encrypted and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Third, as no information about the card can be viewed or saved by us. This will prevent individuals from obtaining this information under any circumstances.
• The reliability of payment/invoice/delivery address information of orders placed online by credit card is inspected by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be approved in order for customers who order from our shopping sites for the first time to reach the supply and delivery stage. Control of this information If necessary, the customer who owns the credit card or the relevant bank is contacted. If you keep your login information secure, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during the membership process. This system is an international encryption standard that cannot be broken.
• Internet shopping sites with an information line or customer service service and where clear address and telephone information are specified are more preferred nowadays. In this way, you can get detailed information about all the issues that come to your mind, and you can get better information about the reliability of the company that provides online shopping services. 
   
  Note: The company is open on internet shopping sites. We recommend that you pay attention to the address and phone number. If you are going to shop, you can buy the product without doing your shopping. Make a note of all the phone / address information of the store you bought it from. If you do not trust, confirm by phone before shopping. All information about our company and company location are indicated on all our online shopping sites.
   

MAIL ORDER CREDIT CARD INFORMATION & Security

Your identity and credit card information, which you send to us via credit card mail-order method, will be kept by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and then destroyed. If any amount is charged to your card other than the mail-order form approved by you, which you will send to us in return for the price of the products you ordered, you can naturally object to the bank and there is no risk that you can prevent the payment of this amount. 

THİRD PARTY WEBSITES AND APPLICATIONS

Our Store may link to other sites within the  website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract are only for the use of our Store, and thirdly; party websites. 

EXCEPTIONAL CIRCUMSTANCES

1. In the limited cases specified below, our company may not disclose the information of the users, except for the provisions of this "Privacy Policy". can explain to people. These situations are limited to
2. Law, Decree-Law, Regulation etc. To comply with the obligations imposed by the applicable legal rules issued by the authorized legal authority;
3. Investigation or investigation duly carried out by the competent administrative and judicial authority, in order to fulfill the requirements of the other agreements and to put them into practice; his walk requesting information about users for the purpose of;
4. It is necessary to provide information in order to protect the rights or security of users. 

E-MAIL SECURITY

Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails Third; can be seen by individuals. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

SCANNER ÇCERIES 

• Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Çerez-Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
• Technical communication file,  escape the site; what purpose a person visits, a person's site, how many; It helps to obtain statistical information about how many times they visit the site and how long they stay on the site, and dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings if they wish so that the technical communication file does not come or a warning is given when the technical communication file is sent.
• Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or by publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.
• All kinds of information about our privacy policy; For your questions and suggestions, you can send an email to info@lojistik.com. You can reach our company from the following contact information.

Company Title:

Tema Insulation

Address:

KAYSERİ

Tel:

+90 532 508 59 66